Conflict Resolution, Culture, and Religion

Conflict Resolution, Culture, and Religion
2001 Journal of Peace Research, vol. 38, no. 6, 2001, pp. 685–704
Sage Publications (London, Thousand Oaks, CA and New Delhi)
[0022-3433(200111)38:6; 685–704; 019467]

Conflict Resolution, Culture, and Religion: Toward a Training Model of Interreligious Peacebuilding*


International  Peace and Conflict Resolution Program, American University

Conflict Resolution, Culture, and Religion: Toward a Training Model of Interreligious Peacebuilding*


International  Peace and Conflict Resolution Program, American University

Recently, conflict resolution practitioners and scholars have begun exploring the application and com- patibility of theory and practice to different religious and cultural contexts and conflicts. This article is aimed at, first, bridging conflict resolution and intercultural training concepts through the presentation of a training model in interreligious peacebuilding; second, examining the dynamics and participants’ responses in an interreligious context to the intercultural sensitivity model, which is used in an inter- cultural communication training setting. The data and analysis are based on a series of workshops and interviews conducted between 1996 and 1999 with participants from diverse religious backgrounds. The narrative and stories illustrate the dynamics of the proposed training model and its impact on the participants. The analysis indicates that, with the exception of responses to the last two stages, partici- pants in interreligious settings have similar types of responses to the Intercultural Sensitivity Model. Adaptation and integration responses not only did not exist, but were rejected by all participants on the grounds that moral, ethical, and spiritual religious dimensions would often prevent individuals from adopting integration or adaptation responses. Finally, the article proposes several questions and hypoth- eses to advance the research in this field.

Religion in Peacebuilding

Since the end of the Cold War, many scholars have argued that most conflicts are driven from clashes of communal identity, based on race, ethnicity, or religious affiliation. Religion has an impact on the conflict causes, dynamic, and resolution. A large number of studies focus on the role of religion in conflict, many of them relating to the destructive role of religion. Marty & Appleby (1991) explore in depth the use of religious beliefs in forming fundamental religious movements. Fox (1999) illustrates how religious legitimacy can influence the formation of grievance- formation by ethno-religious minorities. This article shifts the focus to the role of religion in the peacebuilding  process, a theme that has been neglected in research as well as practice.
In recent years, there has been a rising interest in how religion can be used in both conflict resolution and  the  peacebuilding process (Abu-Nimer,  1996;  Johnston  & Sampson,  1994;   Lederach,  1999).  The importance of interreligious peacebuilding is obvious from the widespread, central role religion plays in the individual and collective identity of many warring communities in Northern Ireland, the former Yugoslavia, the Middle East, and  elsewhere.  Religion has been politicized, and war-justifying aspects of sacred texts emphasized rather than peaceful teachings. Individuals operating on a religious or spiritual basis are often better equipped to reach people at the level of the individual and subnational group than politi- cal leaders (Johnston & Sampson, 1994: 4).1
Such a unique religious peacebuilding role is clearly illustrated in the various case studies (Philippines, East Germany, South Africa, and Zimbabwe) presented by Johnston and Sampson. The critical role that religion can play in resolving intractable conflicts is also identified by Cox et al. (1994), who review the neglected potential of religious peace- making based on a brief review of Hinduism, Buddhism, Sikhism, Judaism, and Islam.
Exploring the role of religion in peace- building is an essential step in the study of culture and peacebuilding.  Religious values and norms are central aspects of the cultural identity of many people involved in conflict dynamics. Scholars and practitioners have recognized the  critical influence of  non- religious cultural attributes in the escalation and de-escalation of conflicts; the cultural religious attributes play an equally important role in such processes of conflict resolution. Religious values, like other cultural values, can motivate people to fight or to reconcile. Similarly, religious rituals (like other cultural rituals) can be powerful tools in transforming animosity to cooperation.
Religion can also bring social, moral, and spiritual  resources to   the   peacebuilding process. The spiritual dimension in religious peacebuilding can create a sense of engage- ment and a commitment both to peace and to transforming a relationship of a missing dimension from the mechanical and instru- mental conflict resolution models (for the role of spirituality in conflict transformation, see Assefa,  1993; Curle, 1990; and Nhat Hanh, 1987).

1  In an examination of several introductory  texts on inter- cultural relations, interreligious interaction was not men- tioned or included in the authors’ analysis of intercultural interactions. See, for example, Weaver (1994).

Change Through Interreligious
Peacebuilding Training

During interreligious training, participants share their experiences of approaching a con- flict from a religious perspective and how that helped them reach their associates. Framing the intervention within a religious context and deriving the tools from a religious narra- tive have made it possible for interveners to gain  access and  increase their  potential impact on the parties. Within the context of an interreligious intervention, simple events that occur in day-to-day interactions are used for peacebuilding. For example, the act of a Jewish person bringing a chair so that  a Muslim person could sit down was perceived as a gesture of reconciliation from Judaism to Islam. Special training workshops for inter- religious peacebuilding, focused on a specific set of skills and concepts, are more effective tools for peacebuilding intervention in an interreligious context than is a typical inter- vention that does not recognize the unique- ness of interreligious conflicts.
The  goal in  training for interreligious peacebuilding, as in conflict resolution and intercultural intervention in general, is to facilitate a  change from  the  participants’ narrow, exclusionist, antagonistic,  or preju- diced attitudes and perspectives to a more tolerant and open-minded attitude. Trainers also want to motivate and empower those who do hold tolerant attitudes to translate them into actions that promote the peaceful resolution of conflicts. Identifying the most effective ways of changing attitudes has been the subject of much social science research. Lewin (1948) suggested a three-step process of (1) unfreezing negative attitudes and per- ceptions, (2)  reformulating new attitudes based on new information and experience, and (3) freezing the newly acquired attitudes

by  positive experience and  actions. This approach has been at the center of most con- flict resolution intervention.
Contact hypothesis is another approach that  explains the  conditions necessary to effect attitudinal change in individuals and groups (Hewstone & Brown, 1986). Using this theory, practitioners and researchers have devised intervention models to help partici- pants in interethnic encounter groups change their attitudes and perceptions (Abu-Nimer,
1999). Researchers and practitioners in the intercultural communication field have con- structed developmental models that  show how perceptions and attitudes of individuals change when they interact with or experience a different cultural setting (Bennett, 1986; Brislin, Landis & Brandt, 1983; Gudykunst
& Hammer, 1983).
Three major factors influence a training setting: (1) how cognitive, affective (emotional),  and  behavioral factors  can change the attitudes of individuals in a train- ing setting; (2) how effective it is to address participants as individuals or as representa- tives of their collective communities; and (3) how effective experiential  (‘here and now’) learning is  as compared to  instrumental learning, which is based on new information and knowledge or a task to be completed (Abu-Nimer, 1999). All three factors must be  considered in  designing interreligious peacebuilding training and must address the role and impact of spirituality and morality and how these can contribute to change in participants’ attitudes. Assefa (1993), John- ston & Sampson (1994), and Merry (2000) are among the few scholars addressing the impact of spirituality and morality (mainly from a Christian perspective) on peacebuild- ing  intervention.2   Johansen  (1997)  and Abu-Nimer (1996, 2002) examine the role of Islam in nonviolent peacebuilding and political change.

2  Kraybill (1994) examined the role of three religious peacebuilders (the Roman Catholic Church, Moral Re- Armament, and the Quakers) in the transition to democ- racy in Rhodesia/Zimbabwe. He identified three distinct intervention styles that corresponded with a spectrum of: persons – processes – structures.

Culture and Interreligious

There are over 160 definitions of culture (Avruch, 1998).  For  the  purpose of  this article, it is necessary to consider culture not as a set of static patterns and concepts recog- nized on a collective or group level, but as the social and cognitive process of individuals, emphasizing the variety of settings that indi- viduals encounter. This approach expands culture to include not just quasi- or pseudo- kinship groupings (tribe, ethnic group, and national are the usual ones), but also group- ings that derive from profession, occupation, class, religion,  or region. Such orientation asserts that  individuals reflect or  embody multiple cultures (Avruch, 1998: 5). Thus, the working definition of culture, and its relation to religion in this article, corresponds with the following:

Culture consists of the derivatives of experi- ence, more or less organized,  learned or created by the individuals of a population, including those images or encodement and their interpretations (meanings) transmitted from past  generations, from  contemporaries, or formed by individuals themselves.  (Avruch,
1998: 17)

Individuals internalize cultural com- ponents differently. The deeper the cultural content  is  internalized, the  more  likely images or schemes will motivate actions. Religion influences the cultural behaviors and perceptions of an individual or group in varying degrees. When  religious values, norms, and behaviors are an integral part of the  interactions between individuals and among groups, then religion helps to con- struct both the individual’s and the group’s value system and world-view. If an indi- vidual or a group has internalized a set of religious values, these beliefs can motivate changes of attitude and action.
In interreligious peacebuilding, the major objective is to change the participants’ world- view, particularly attitudes  and  behaviors towards the ‘other’. Much of the research on intercultural interactions and training emphasizes  ethnic, tribal, or non-religious aspects of the cultural identity. Like most communication  and  intercultural studies, the intercultural training materials that describe developmental intervention models (Bennett, 1986, 1993) rarely mention relig- ion  or  interreligious settings. The  same assumption that intercultural interactions are no different from interreligious interactions is made by conflict resolution training methods too (Fisher, 1997).3
This article presents the challenges, pro- cesses, and methods of peacebuilding train- ing within an interfaith context. It focuses on questions such as: What are the dynamics of interreligious peacebuilding training? How do religious peacebuilding  trainees react to the  developmental model of  intercultural sensitivity (Bennett, 1993)? The study aims to illustrate the importance and uniqueness of religious attitudes and settings in intercul- tural exchanges, and aims to present a model for  interreligious peacebuilding training. Using an interreligious peacebuilding train- ing model systematically applied in several workshops, the study also identifies useful skills and concepts for interreligious peace- building.


The study is based on data gathered by the author in conflict resolution workshops con- ducted between 1993 and 1999; interviews with members of different religious groups

3  In  an  examination of several introductory texts and descriptions of the field of conflict resolution, interreligious interaction  was not mentioned or included in the author’s analysis or presentations. See, for example, Fisher (1997).

(mostly Muslims, Christians, and Jews); and observations and training in  interreligious workshops. Bennett’s intercultural sensitivity model was used in  the  ‘Skills  for  Inter- religious Peacebuilding’  workshop con- ducted  at  Eastern Mennonite  University. These workshops involved 58 participants affiliated with 11 different religious groups. The participants were queried informally and formally about their willingness to take part in  other religious ceremonies, their moti- vation to conduct peacebuilding activities, and  different religious methods of peace- building. The non-directive–non-structured interviews allowed respondents to share their beliefs and  attitudes  about  interreligious prejudice and stereotypes.

Interreligious Peacebuilding
Training Model

Training Objective
Religion can influence conflict resolution processes through  a  religiously motivated intervener or through the religious nature of the conflict (parties and issues). Religion can therefore play a role in peacebuilding in each of the following situations: (1) the issues, the parties, and the interveners also have religious orientations; (2) the issues and the parties have religious orientations, but not the interveners; and (3) only the interveners have a religious orientation, but not the issues or parties.
In the training, the skills and strategies can be adjusted to  fit the  participants’  inter- vention context, although the basic assump- tion of the training process is that religion, like culture, plays an active role in escalating and de-escalating a conflict because it influ- ences the issues, parties, strategies, outcomes, and  interveners. The  objective of  inter- religious peacebuilding training,  like any other training, is usually a function of the participants and their expectations. Thus, it includes: (1) exploring the diverse roles per- formed by religious actors and the underlying values and assumptions that  shape peace- building methodologies; (2) developing an awareness of  both  the  constructive and destructive aspects of religion and conflict and how it limits interreligious interaction; (3)  examining how  interreligious cooper- ation can resolve conflicts;  (4) encouraging participants to  examine how religion has helped to  construct their world-view and how it shapes their value system.

Training Methodology
Of the two typical training methods, elicitive and  prescriptive, the  elicitive approach is more effective in training for interreligious peacebuilding, because of the nature of par- ticipants and their objectives  (Abu-Nimer,
1998). The elicitive mode relies on the par- ticipants’ experiences and knowledge of the conflict to  conduct the  training or inter- vention, while in the prescriptive mode train- ers use their  expertise and  specialized knowledge  to   teach  specific skills  and methods to deal with their conflicts (Abu- Nimer, 1998; Lederach, 1995). The elicitive approach empowers the  participants and allows the trainer to draw upon the partici- pants’ experiences to construct and facilitate group awareness. Case studies, participants’ personal stories, and professional experiences are the primary training tools. Although the elicitive training method is more effective and appropriate in this situation, participants who are used to frontal teaching methods often express an interest in lectures and struc- tured presentations about interreligious peacebuilding or what other religions teach about peace. Individuals who have had no prior experience in conflict resolution often request the prescriptive approach and may be eager to learn about the field in a more con- ventional way. Non-Western  participants, who find the elicitive method new and inter-learning style, may ask trainers to become instructors  and  provide  substantive and structured input.
In training a diverse interreligious  group with  differing  expectations, the  elicitive approach is highly effective. Some of the par- ticipants’  typical expectations are: to learn about various religious approaches to peace- building; to learn how to utilize different religious approaches to  peacebuilding to promote peace in diverse communities; to identify aspects of war and peace in different religions; to  learn  about  religious peace- builders in different cultures; and to learn how to engage other religious communities in peacebuilding projects.
As in other fields, this training approach must engage all three dimensions of the atti- tudinal-change triangle: head,  heart,  and hand (3H), which correspond to cognition, emotion, and behavior (Figure 1). Interven- ers are successful when they can influence the parties’ thinking, engage them in a positive emotional experience, and show them ways to apply their new learning through hands- on experience or chances for action. When using the 3H approach in an interreligious setting, participants explore where spiritual beliefs belong and suggest adding it in the middle of the triangle. An African participant suggested: ‘you might be able to change the attitudes of secular people by using your 3H strategy; however, to  gain  access to  and change people involved in a religious conflict, you ought to have a spiritual gate.’

Figure 1.   Principles of Attitudinal Change in
Interreligious Training Design

Training for religious peacebuilding has two  dimensions. First,  participants learn peacebuilding skills which they can use in their professional and personal lives. Second, the reactions of the participants themselves become the training material – the ‘here and now’ awareness of group dynamics, how the different religious groups interact with one another, is in itself a source of learning. Com- bining both methods of instrumental/pre- scriptive training (to teach specific skills) and the   elicitive/facilitative approach   (using interactions of the participants as teaching material) increases the possibility of attitude and behavioral changes among participants.
Story-telling is an effective  tool in this type of training (Duryea-Lebaron & Potts,
1993).  Participants of  all  cultural  back- grounds volunteer stories, although non- Western  trainees seem most  comfortable learning and  participating this  way. The powerful impact of a reconciliation story told by an African participant cannot be matched by a simulation or cognitive, intellectual dis- cussion.

Training Design
Each of the five phases for the training models (Figure 2) includes a set of activities designed to show participants the role of interreligious peacebuilding. The following section briefly describes what happens at each phase and explores any challenges  facing the training team  and  participants. Included  are  the responses of participants in an interreligious setting to the intercultural sensitivity develop- mental model proposed by Bennett (1993).

Getting  Started   As in any other type of training, the peacebuilding workshop begins with participants giving their names, stating their expectations, and entering into a contract for learning that recognizes different learning styles. Several groups of trainees decided the workshop should include, in addition to the typical   group’s    contract,   a   pause   for  reflection or prayer, a practice unique to this type of training. Most workshops begin with an ice-breaker or reflection on the previous day’s  activities. However, in  interreligious training, participants attempt  to  create an intentional community that relies on a spiri- tual  connectedness. Prayers and  rituals become an instrument to fulfill this objective.

Situating  Our  Work    At  this  stage, the objective is to establish a common language for discussing peacebuilding and the role of religion. Participants explore the  various causes of war, violence, and conflicts, and how to intervene using different theories of conflict resolution. Terminology, basic defi- nitions, and assumptions underlying the pro- cesses of conflict resolution are made explicit. Participants are surprised to discover that the values that form the foundations of conflict resolution – inclusivity, empowerment, and satisfaction of human needs, long-term reso- lution, and systemic and individual trans- formation – are the same values promoted by various religions.
When conceptualizing religion in conflict resolution, a discussion often erupts about the definition of conflict. An American par- ticipant declared in a 1999 training work- shop:  ‘All   conflicts are  spiritual, even if religious institutions are not involved.’ This led to the training’s first debate – the differ- ence between the terms ‘religious’ and ‘spiri- tual’. Typically, it is Westerners who insist on a distinction between religion as denomina- tional affiliation and religion as the indi- vidual expression of  spirituality. Other questions that may be raised at this point are: Who intervenes and in what conflicts? How does a religious intervener take part in a non- religious conflict? And how does a secular intervener take part in a religious conflict? A participant in  a  1998  training workshop argued that an intervener may be more effec- tive in  an  interreligious context if he  or she can relate to the participants’  religious identity: ‘If you are not in touch with your spiritual identity, you cannot intervene in a religious conflict!’
In  understanding  interreligious peace- building, trainees first had to go through a values-clarification process.  When   asked about values upon  which religious peace- building is based, participants may list empowerment, voluntarism, and sacrifice as values to be held by activists and religious practitioners of peace. At this stage, only  ‘faith in God’ and ‘prophetic mission’ differ- entiated the religious from the secular peace- builders’  values. Participants are often confused and wonder at this point about the differences between  religious  and   non- religious approaches to peacebuilding, par- ticularly when they review the list of the values they have generated and discover that many  secular  peacebuilders and   leaders would hold these same values.
Following the values-clarification exercise, participants are asked to generate a list of religious peacemakers. Those usually men- tioned  include: universally recognized religious leaders, such as Mahatma Gandhi and Martin Luther King; national or local leaders, such as Bishop Carlos Belo (of East Timor) and Aung Sang Sue Kyii of Burma; and  political leaders perceived to  be religiously or spiritually motivated, such as former German Prime Minister Willy Brandt, former US President Jimmy Carter, and former Egyptian President Anwar Sadat.
Several questions emerge while attempt- ing to  define who qualifies as a religious peacebuilder. Should religious peacebuilders be committed to nonviolence at all stages of their  lives? For  example, would  political leaders such as Khomeini, who in 1978 led a nonviolent movement against the Shah of Iran,  or  Jimmy Carter,  who  carried out several military actions while president but now goes on  peacebuilding missions throughout the world, be considered religious peacebuilders?
On several occasions, this discussion led participants to conclude that religious citi- zens of a community are as important to the peacebuilding process as the few who become global religious peacebuilders. Participants then categorized their peacemakers according to their roles as advocate, intermediary, or exemplary humanitarian figure (Mother Theresa). Next, participants identified poss- ible roles for an interreligious peacebuilder such as facilitator, mediator, convener, and advocate. In  general, the  religious peace- builders are perceived as agents for social change committed to achieving justice as well as peace, whose main contribution has been to confront injustice and create awareness through consciousness-raising.
In questioning what values are associated with these religious peacebuilders, partici- pants often generate a list that includes:

moral authority/prophetic vision say the truth as it is
compassion humility humble charismatic
believes in and inspires people listen/reflect
humor sacrifice/voluntarism creative
forgiveness courage/risk
patience and persistence integrity
facing evil oneself love
build trust
inner spiritual peacebuilding prayerful
tolerate other religions

This faith-based list, when compared to a secular list, might seem to include only a few uniquely religious qualities, such as prayerful, inner spiritual peacebuilding, moral auth- ority/prophetic vision, and the ability to use both primary and secondary language (the particularistic language of one’s own religion and the more universal language of shared moral values). However, when examining all the qualities listed above, participants felt that religion and faith exist in all of them and therefore should  be  incorporated  in  the religious peacebuilder profile.

4  This set of stages also perfectly fits the Aikido model of martial art. In fact, the Institute for MultiTrack Diplomacy (IMTD), particularly Louise Diamond and Mohammed Abu-Nimer, has been applying this model in conflict reso- lution training in the relief and development context
Know Where You  Stand   The next three phases are based on  the  problem-solving workshop model.4  Each phase has a set of activities intended to increase participants’ awareness and intervention skills (see majorcomponents of those skills in Figure 2). The first phase, ‘know where you stand’, means understanding your own strengths, limits, important values, and what motivates you. Self-awareness empowers interveners and the parties alike in dealing with conflicts. Story- telling and  sharing successes  are effective tools in understanding where one stands. The stories shared by the  various participants often describe their experience in initiating interfaith dialogue in  tense conflict situ- ations. By sharing these painful and yet suc- cessful experiences, participants  felt a sense of empowerment, achievement, and connected- ness, and it also illustrated the potential use of religious beliefs in peacebuilding initiat- ives. For instance, a Bosnian participant told the group about a successful interfaith dia- logue initiative in  Sarajevo in  1997. The leaders were anxious to meet each other, and this participant took the risk and brought Muslims and Christian community leaders together. An Afghani woman told  of her humanitarian aid project that reconciled two fighting clans in the area of Pashtun by using the local mosque as a safe meeting place and through  discussions on  sharing water. A Northern Irish Protestant pastor described a request from his parish that they pray in his Sunday service for the Irish Catholic victims of sectarian violence. After members dealt with their anger and resistance,  they were able to learn about Irish Catholicism for the first time in 25 years. Soon they invited a Catholic priest to their Protestant church to talk about his faith.
In the process of self-exploration, partici- pants examine the conflicting messages of war and peace inherent in their respective religions, framing these around concepts of exclusion–inclusion and   nonviolence–vio- lence (Boulding, 1986; Kasimow & Byron,
1991). Participants spoke of the values in their religion that they were proud of and those they would like to change. Among the cherished values were inclusivity, collectiveness,  love, forgiveness,  social justice, unity with earth, worship,  social consciousness, strict  non- violence, sacrament of reconciliation, etc. Par- ticipants can often easily identify peacebuild- ing values in their own faith. At this phase, they will emphasize the positive, constructive, and inclusive aspects of their own faith and that of others. Participants acknowledged the notion that the positive presentation of one’s own religion is an effective defense mechanism when one’s  religious approach to peace and war is challenged.
When asked about the ethnocentric and exclusive values in their religion, participants are cautious and skeptical. Two participants in the 1998 training workshop declared that their  religion had  no  values of exclusion! Evangelical  (particularly non-Western) par- ticipants had  the  most difficulty acknow- ledging these qualities to others. An Egyptian Coptic priest insisted that he could not think of any values in  his faith that  he would change. Eventually, when pressed, and after establishing a basic trust in the group, partici- pants will share their perceptions of the ‘dark’ side of their religions. Protestant participants identified ‘trinity, just war, literal interpre- tation of the Bible, direct divine access [lack of  accountability], and  salvation only for Christians’. A Coptic Christian listed ‘claim- ing exclusive and primary historical truth, self righteousness, and no intermarriage’.  A rabbi identified ‘authenticity [who is a Jew?], theo- logical laws of prejudice, double standards for ingroup/outgroup [women and non-Jews, enemies], killing in the name of God as a mitsvah [duty], and “chosen-ness” interpreted as superiority’.  A Hindu  participant listed
‘non-conversion,  caste and  untouchability, claims to sacred space and victimization’. A Muslim participant identified ‘ingroup/out- group [in group being “Ummah” the Muslim community and the outgroup being non- Muslims], Islam as most complete and the final religion, perception of jihad as a holy war only, no place for the secular’.

Once  again, the  main  challenge when examining religious values of both exclusion (destructive, religiocentric) and  inclusion (constructive, tolerant)  is  to  distinguish between  religious and  cultural  or  non- religious characteristics of participants’ iden- tity. Although participants were able to identify characteristics they would change, some would not recognize or define them as religious. For example, a Muslim participant labeled ‘authoritarianism’ as a cultural value in Arab society but would not acknowledge it as a value in Islam.
Identifying positive religious values that support peacebuilding and critiquing exclu- sionist values in one’s own religion pave the way for learning conflict analysis, the first step in dealing with any conflict. Analysis includes identifying the  parties’  histories, goals, power bases, interests, positions, needs, relationships, and options available for settlement. In  both  small and  mixed groups, participants share and analyze con- flicts from their personal or work life, prefer- ably one with some religious content. Learning and  practicing these skills in  a familiar situation helps participants under- stand ‘where they stand’ in the conflict and gain new insights about the role and impact of religion in conflict and in conflict resolu- tion.
At this phase of the training, as part of the instrumental and cognitive tools, par- ticipants construct a framework for religious peacebuilding.5 Participants use specific case studies to  identify and  discuss the nature,  values, context, and  methods of peacebuilding associated with each religious group. Some of the cases are: Abdul Ghaffar Khan, a Muslim nonviolence peace leader who  mobilized his  Pashtun  community against the British colonial powers in Pathan (a  mountain  area in  Pakistan), Gandhi’s nonviolence movement, Catholics in Rhodesia/Zimbabwe, and Quakers in the Middle East. The  framework shows how religious assumptions, values, beliefs, and practices shape the individual and group approaches to peacebuilding and reveal the uniqueness of religious peacebuilding prac- ticed by different denominations and faiths. In the process of constructing this frame- work, Christian participants were surprised to learn of the Muslim nonviolent resistance movement led  by  Abdul Ghaffar Khan, which paralleled Gandhi’s efforts during the anti-colonial period on  the Subcontinent (Johansen, 1997).6 Constructing the frame- work  reveals the  differences between religious and secular peacebuilding to those previously unaware of their differences. At the end of such a learning session, some par- ticipants have indicated: ‘I became more open with this group on religious issues than I am with friends whom I have known for
20 years’; ‘I am beginning to understand the baggage that  I  brought  with me to  this encounter.’
Having become more aware of themselves and their own faith and how they fit into the frame of religious peacebuilding values, prin- ciples, and frameworks, the next phase of the process, the dynamics of building relation- ships with other faith groups, can begin.

Meet the Other    Changing attitudes and behaviors requires meeting the  other, an exercise with its own dynamics and tools. At this stage, listening, facilitation, and media- tion skills are used to teach participants new kinds of responses when meeting the other. When using these skills in conflict resolu- tion training, religious peacebuilders  find themselves, like other types of participants, discussing issues of neutrality and impar- tiality, justice, the meaning of peace, and levels of listening.

6  A US participant in a training course exclaimed that the story of Abdul Ghaffar Khan was ‘the best kept secret’ about peace that he had encountered and expressed regret that he had not learned of it previously.

5  This framework is based on the analysis of the Catholic Church,  Quakers,  and  Moral  Re-Armament religious peacemakers’ role in Rhodesia/Zimbabwe (Kraybill, 1994). In the peacebuilding training, the analysis is expanded to include other religious groups
By this time, participants have usually established a relationship with one another and a basic level of trust that allows them to explore some differences. The  anxiety of encountering the  other,  however, is  still present in the training room. The dynamics of this situation are often reflected in a group decision to share a morning prayer or reflec- tion. The idea usually arises on the first day of the workshop. Although likely to post- pone a decision on the rituals and themes of the morning reflection by appointing a com- mittee, the discussion indicates how flexible the group is and its members’ awareness of their religious differences. During the 1999 interreligious peacebuilding course, the group opened its second day with a universal reflection calling for love, compassion, and brotherhood. The third day reflection, per- formed jointly by  Egyptian and  Haitian evangelical pastors, requested that the group sing a praise to Jesus: ‘Rejoice in the Lord everyday in your life.’ The group then spent the  next  two  hours  discussing how  the morning prayer affected them. The reactions to participating – or being expected to par- ticipate – in the worship language of only one faith ranged from total resistance to full participation. Most participants expressed some discomfort or resistance. Adopting a different  strategy from  those  who  were uncomfortable or resistant to joining in the Christian prayer song, an Afghani woman said: ‘In the beginning I felt uncomfortable. However, when I  began substituting the name of Jesus with the prophet Mohammed, I did not mind singing.’ Other participants declared that the experience was meaning- less, or  that  they felt excluded from the prayer. Such strong reactions to the reflec- tion illustrate the level of anxiety, mistrust, and defensiveness within the group. Groupreflection on  these  issues is  a  powerful teaching tool,  particularly as participants become aware of their own defensiveness. Participants learn that  interfaith worship should be expressed in  a universal, non- exclusionary language or, if expressed in an exclusionary language, only those comfort- able with it should be expected to participate while others could observe respectfully.
This stage, ‘meeting  the other’, aims to increase awareness of group members to the prejudice, stereotypes, ethnocentrism, and religious expressions of exclusion that they have faced and/or have inflicted on others, a difficult experience for many participants. In mixed groups, Western and  non-Western participants who come from war-zone areas share difficult and painful memories of their experiences, while Americans and Europeans will share incidents of racial discrimination or how certain ethnic minorities in  their culture are excluded.
When participants share their experiences of  committing  prejudice against another group, they also discuss how they would do it differently if given a second chance. These discussions convey important  messages  of empowerment, possibility of change, and avoidance of guilt and shame. An Asian par- ticipant, sharing his first encounter with a black person, said he was ashamed at having expected the person’s skin color to come off on his hand. Although the group members’ first reaction was laughter, the subsequent discussions helped  to  clarify the  conse- quences of stereotyping, prejudice, and dis- crimination.
In the second part of ‘meeting the other’, and after the discussion of the intercultural sensitivity  model, participants engage in an interfaith dialogue during which the ‘here and now’ and the group dynamic is emphasized. During the process, tension, mistrust, and con- flict penetrate the usually sheltered environ- ment  of the training seminar. During this activity, a Muslim participant, looking back to the crusades of the 11th century, opined that the deep-seated mistrust between Muslims and Christians originated in  that  period. Most Christian participants were unaware that such old historical events constituted a factor in the collective  memory of today’s  Muslims. This illustrates why interreligious interveners must further their understanding and examine the biases inherent in their world-views (particu- larly the historical perspective, as in this case). During the interfaith dialogue, participants can learn about the positive and negative per- ceptions of the others, moving from a cognitive to an experiential approach.
If dialogue is introduced into the train- ing, the trainers must allow enough time for participants to process and bring to closure any issues raised by the participants. In fact, whenever combining the cognitive and the
‘here and now’ approaches, it is essential to allow enough time to debrief and process any conflicts that emerge. In dialogue groups, certain conditions can  contribute  to  the success of the encounter (Abu-Nimer, 1999; Saunders, 1999):

(1)  Symmetric    arrangements   in     the: (a) selection of appropriate participants; (b)    structure   and   process  of   the encounter; (c) co-facilitation of the encounter.
(2)  Both  similarities and  differences are examined by participants.
(3)  A collaborative task is included. (4)  Process of interaction is flexible.
(5)  Collective and individual emotions and injuries are acknowledged.
(6)  Uni-national/ethnic  preparation  that: (a) helps participants know where they stand on the issues; (b) allows participants to  establish both  unity  and  diversity within their own group; (c) allows par- ticipants to choose their dialogue experi- ence; (d) sets the collective and individual criteria for a successful dialogue.
In addition to these conditions, an effective interfaith  dialogue would  stress that:

(1)  Spirituality is central to the encounter’s experience and to changing participants’ attitudes.
(2)  Rituals and symbols can strengthen the interfaith dialogue, although they are rarely utilized in inter-ethnic encoun- ters.
(3)  The facilitation team has a basic know- ledge of the different religious groups and will be able to tap into the unique- ness of each religion to facilitate the dia- logue.
(4)  Scripture and sacred texts enrich inter- faith dialogue.

Rituals of forgiveness and reconciliation can provide another set of principles and activities from different religious traditions which can also be used for ‘meeting the other’ and enriching the perspective of all partici- pants (Henderson, 1996).

What  Can  We Do  Together?   This last stage of  the  interreligious peacebuilding training  emphasizes action.  Participants develop a specific, concrete, and  feasible action plan to apply upon returning to their communities. Also, participants  are asked to note the resources for religious peacebuild- ing in their own communities and others. As part of this exercise, participants  map the landscape of the interreligious organizations at both the national and international levels. Developing concrete action plans encour- ages participants to  use  their  workshop learning in a real-life situation. This step helps ‘freeze’ (Lewin, 1948) the knowledge and attitudes gained during training, and prepares trainees for their return to their communities. Action plans born of inter- religious training  will vary according to one’s comprehension, motivation, re- sources, and available time.7
The training often concludes with rituals or stories from different cultures or religious traditions, and  participants may exchange objects or  religious symbols as a  way of expressing support of one another’s work.

A Developmental Model of Interreligious
Identifying participants’ responses to religious differences when  meeting and  building  a future relationship and vision with the ‘other’ is an important phase in this training approach. The developmental model of inter- cultural sensitivity has been used to explore these issues during the phase of ‘meeting the other’. The central theme of the model relates to attaining the ability to construe and experi- ence cultural differences in  more complex ways (Bennett, 1986, 1993). The ways indi- viduals react to and experience cultural differ- ences can become an integral part of their world-view. Practitioners in intercultural com- munication have used such a model to increase the ‘cultural competency’ of participants in dealing with differences. The model as applied to intercultural interaction proceeds through six types of response, which are divided into two main orientations: the first category is the ethnocentric, which includes: denial (with iso- lation and separation reactions), defense (with denigration, superiority, reversal reactions), minimization (with physical and transcendent universalism reactions). The second category of ethnorelative reactions includes: acceptance (with respect to  behavioral and  values differences),  adaptation (with empathy and pluralism), and integration (with contextual evaluation and constructive marginality).
The objectives when applying this model in interreligious training are to increase par- ticipants’  awareness of  how  limited their tolerance and  interreligious interaction is (both cognitively and behaviorally) and to explore the group’s  vision of interreligious relations and dialogue. Thus, participants are asked to identify their attitudes toward other religious groups using the proposed develop- mental model.
The religiocentric responses included the following:

Denial Reactions in  this  stage are reflected in religious teaching that  might deny the existence or humanity of those who do not believe in the faith, or deny the existence of  a  small  religious minority through simple physical isolation. Denial does not  represent the  experience of the religious minority members who are required to interact daily with the religious majority.  Owing  to   differences in   the minority and majority experiences,  there- fore, their responses to the intercultural and interreligious sensitivity developmental scale must be examined separately. Bennett’s discussion of  the  intercultural sensitivity developmental model does not address this distinction sufficiently.

Defense   In  this  stage, as  described by Bennett (1993: 35), differences are experi- enced as a threat to one’s  own reality, and therefore ‘people in defense mode recognize specific cultural differences and  create specific defenses against them’. Many of the participants’ responses and stories illustrated this  defense mechanism. For  example, a Christian African told of being instructed by his religious leader that the other religious group (the enemy) did not have the right to exist and  that  the  Lord  had  placed his punishment on that religion because of its inferiority. The denigration of another religious group is clearly a defensive response, which is often used to prove the superiority or inferiority of one group, or that the ultimate truth is on one’s own side. Examples of such arguments include: ‘How can Jesus be the son of God, if God is . . .’;
‘Islam is the religion of the sword’; and ‘We are the chosen’.

Reversal  Participants in interreligious train- ing workshops have suggested that the rever- sal response in the defense stage, exemplified by the rejection of one’s  own culture (with superiority over or denigration of ) the others (known as ‘going native’), is found in inter- religious settings, too. The  superiority response ‘involves a denigration of one’s own culture and an attendant assumption of the superiority of a different culture’  (Bennett,
1993: 36). However, when this response is applied to religion it would be seen as a con- version. Conversion might involve denigrat- ing one’s previous culture or insisting on the superiority of the new one; however, con- version in an interreligious interaction is often perceived as an abandonment of the current faith and adoption of a new faith, and deni- gration or superiority are not necessarily com- ponents of this response, as suggested by many participants. (This conversion response, which is characterized by defensive mode and inability to experience the other’s world-view,  is different from a conversion response in the interreligio-relative phase in which a person retains respect for and accept- ance of his/her previous religion.)

Minimization  When   examining  this stage, participants from different faiths used the ‘physical universalism’ response – ‘we’re not that different,  we all have eyes and ears, we all eat and sleep’  – as analogous to a religious person who declares that the rituals of different religions are all the same (‘We all

7  Some examples of action plans suggested by participants in various interreligious peacebuilding workshops, con- ducted  between 1997  and  1999,  are: use rituals and sermons to achieve healing and forgiveness among com- munity members in Rwanda; encourage leaders of a Protes- tant church in Northern Ireland to more actively deal with violence in sectarian parades; and integrate ex-combatants from the Liberian civil war into Liberian society.

pray, we all fast’). Like cultural minimiza- tion, which is ethnocentric, religious mini- mization is reliogiocentric because the person is ignoring the different religious meanings represented by the ritual acts. Transcendent universalism in an interreligious context is represented by such classic faith statements as: ‘We are all the children of God’, ‘There is only one God and we all believe in his power and wisdom’, ‘We all are the children of Abraham’. This type of transcendent uni- versalism minimizes religious differences and excludes some groups altogether, such as atheists and nontheistic or polytheistic faiths. It is in this stage that Bennett (1993:
44) describes conversion activities thus:

A more pernicious manifestation of ethnocen- trism based on transcendent universalism  is derived from any variety of aggressive  con- version activities. Whether  the  conversion sought in another culture is religious, political, or economic, it rests on the assumption that there is a single truth, or best way, and that with sufficient education all people will dis- cover this  truth  within  themselves. These overtly ethnocentric conversion efforts may be accompanied by a high degree of interest in cultural difference, perhaps with the rationale that knowledge of difference  is necessary to implement the conversion effectively.

The above type of aggressive conversion,  a basic tenet of numerous faiths and denomi- nations, was not mentioned during the mini- mization stage of the training. Participants emphasized similar religious assumptions, values, and rituals in order to find common ground for their interaction with others. At this stage, participants fall into two categories: (a) those who are aware of the differences and choose to avoid, neglect, belittle, or minimize the differences,  assuming that emphasizing differences would provoke conflict; and (b) those  who  are  oblivious to  fundamental differences in religious assumptions, values, and rituals, and therefore unable to place their own  religious perspectives into  a  broader framework.
Participants in  the training workshops, regardless of their faith, had difficulty apply- ing the developmental model in the ethno- relative stages when religion was substituted for culture. Bennett (1993: 46) describes the shift from ethnocentric to ethnorelative as a shift from absolute standards of rightness or
‘goodness’  in  cultural behavior: ‘Cultural behavior is neither good nor bad, it is just different.... One’s  own culture is not any more central to reality than any other culture, although it may be preferable to a particular individual or group.’
The majority of participants in the inter- religious training  were  opposed  to  this description when applied to ‘religiorelativ- ity’.  They  argued, for example, that  the religious dimension of identity is different from other cultural identity dimensions because of the centrality of the moral and ethical aspects. The notion that there are no absolute standards of right and wrong was strongly resisted by most participants. In addition, certain absolute religious truths cannot coexist or be held by the same person. The difficulty experienced by participants in this phase can be an  indicator that  they themselves  have not  acquired the skill or ability to experience the other’s world-view. Also, it could be that they are in the ethno- centric set of responses (as Bennett suggests). However, another  possible explanation is that in interreligious settings the moral and spiritual dimensions of  the  identity  add more difficulty to  the  person’s  ability to move from an ethnocentric to an ethnorela- tive stage (than in a cultural or non-spiritual setting). In fact, Bennett only suggests that the person would have to find ways to resolve the ethical and moral issues to be able to move to the ethnorelative phase: ‘The pos- ition  –  ethnorelative stage –  does imply, however, that ethical choices will be made on grounds other than the ethnocentric protec- tion of one’s own world-view or in the name of  absolute  principles’   (1993:  46).  The religiorelative responses in  inter-religious setting included:

Acceptance  The general rejection of rela- tivity in favor of certain absolute standards in each religion and individual’s  view did not prevent certain participants, however, from declaring that they could accept and respect the right of people of other faiths to believe and practice differently. This type of cogni- tive  acceptance of  difference was  fairly common: a considerable number of partici- pants were able to refrain from judging one another’s  beliefs, values, and behaviors. A statement such as ‘we all can see God through our different belief systems’ indicates that differences were  accepted and  respected, making their responses similar to Bennett’s description of acceptance in the ethnorela- tivist  stage: ‘Cultural  difference is  both acknowledged and  respected. Rather than being evaluated negatively  or positively as part of a defensive strategy, the existence is accepted as a necessary and referable human condition’ (Bennett, 1993: 47).
Bennett’s  finding that  individuals more easily respect different behaviors than values was also reflected in the interreligious setting. Several participants were willing to observe or even participate in rituals of other faiths. They would not, however, accept as valid certain  fundamental values or  beliefs. A Muslim participant said he was unable to accept the belief that Jesus is the son of God. However, he was willing to sit through a Christian  service. Although the  point  of acceptance is accepting the validity of differ- ent value systems but not necessarily believ- ing in them for oneself, which would be a form of adaptation or pluralism, this partici- pant was unable to acknowledge this reality. Participants differed in their level of accept- ance: a Jewish trainee had difficulty partici- pating in the group silence, which is resonant in Christianity but not in Judaism.
While meeting the ‘other’ in interreligious training, most participants avoid publicly introducing their own rituals but will share their universal or secondary language and beliefs, which constitute a safe bridge for meeting the ‘other’ or the stranger. Secondary language encompasses such terms as peace, brotherhood and sisterhood, social justice, mercy, and forgiveness.  The  primary lan- guage and  rituals of  each faith,  such as
‘Mohammed is the  last of the  prophets’,
‘Jesus’ resurrection’, or ‘multiplicity of God’
are avoided.

Adaptation   The adaptation stage described by Bennett does not involve assimilation into another culture, but rather temporarily and intentionally shifting one’s cultural frame of reference (empathy) or  adopting multiple permanent frames of reference (pluralism). Very few participants were able to imagine adapting this way in  their religious lives. Most felt they could not shift into a different religious system even temporarily without threatening their own religious identity or credibility in their community. ‘If I pray with the Muslims what would my Christian fol- lowers in  my  church  think  of  me  next Sunday?’ demanded a Catholic priest from Kenya. Many participants agreed that it is easier to achieve empathy in an intercultural setting  than  in  an  interreligious setting because it does not so strongly challenge their moral values, ethics, or faith. This inability to temporarily adopt another’s religion or faith might be difficult to overcome because of the intensity of empathy in a faith setting. Never- theless, Bennett argues that both world-views (cultural) can be expressed empathically  if one has sufficient knowledge and experience.
Only one of 70 participants could imagine embracing her own multiple meaning systems in a pluralistic fashion. The contrast between accepting differences and pluralism is captured in  the  following debate that occurred in a training workshop. A Kenyan pastor, explaining the acceptance of differ-ences, said: ‘For me, God is like a big ele- phant and I see God through the tail. Other religions might see God through the trunk, the leg, the back, or other parts of the ele- phant, but I am not willing to let go of the tail for even one minute.’ To that, a Philip- pine  woman,  taking  a  pluralistic stance, replied: ‘For me God is like a big elephant too, but I am happy to experience and see God through the trunk, back, belly, and tail.’ The woman, a Catholic, had been raised in a mixed Christian and  Muslim region, had spent much time among Muslims, had par- ticipated in  Ramadan  fasting, had  worn Muslim women’s clothing, and took part in indigenous people’s  ceremonies, describing all as comfortable acts that not only did not challenge her Catholic faith but were inspir- ing and meaningful.
This  woman’s  experience might  be  an example of  interreligious pluralism using Bennett’s  (1993: 47) description of plural- ism:
Characteristic of all pluralism is the internal- ization by one individual of two or more fairly complete cultural frames of reference. Because people in this form of adaptation are identified with different worldviews, they experience cul- tural differences as part of their normal selves.

Unfortunately, this woman’s experience was the exception among interviewees and par- ticipants in the interreligious training work- shops. Bennett’s definition of this stage triggered the  same  question  among  the various workshop participants: Can a religious person equally integrate and inter- nalize two or more sets of religious  beliefs? But more important is whether such ability should be perceived as preferable to a single but tolerant set of beliefs, as in the acceptance phase?

Integration  Contextual evaluation and constructive marginality are two responses of this last stage. A multicultural person at this stage is ‘always in the process of becoming a part  of  and  apart  from  a  given cultural context’  (Adler, 1977: 26), living a multi- plicity of realities integrated in his or her daily life, either by keeping one primary reality (contextual evaluator) or by internal- izing multiple cultures that clash and cause cultural marginality.
Participants in the interreligious training rejected these last two responses, proving that the intercultural developmental model was not  fully transferable in  an  interreligious setting and integrating religious perspectives was undesirable. Participants  expressed their resistance to the integration concept through various statements, such as: ‘It is impossible to  have  multiple  religions and  multiple truths’; ‘This will mean that we have to give up our sole religious devotion to our com- munity’; ‘You can be a multicultural but you cannot be a multireligious person. Because religion is different than culture, the faith is a deep sense that is difficult to internalize’; and
‘Why is internalizing  more than one religion superior to having one religion and respect- ing the others, as implied by the intercultural sensitivity model?’
Again, the above responses can indicate that those participants are having difficulty experiencing the other’s world-view, and that they are not in the adaptation or integration phase. However, another interpretation is that  religious identity is more central (perhaps meaningful) for individuals than other aspects of cultural identity. One of the workshop leaders said: ‘Again, I would hold that for myself and probably most others, cultural integration would also not be a stage seen as desirable and to be sought after in interreligious settings.’8

8  Cynthia Sampson in an informal discussion of inter- religious peacebuilding, September 1999.

Responses to the intercultural sensitivity model suggest that it contributes a great deal to the participants’ understanding of and dis- tinguishing   between   religiocentric  and religiorelative  perspectives in  interreligious peacebuilding training. However, the last two stages, pluralism and integration, are prob- lematic and  possibly counterproductive in developing interreligious sensitivity. It may be that in an interreligious encounter or training, promoting pluralism or integration (as described in an intercultural setting) is not effective in changing participants’  attitudes. Furthermore, it caused them to feel more defensive and  to  question the  moral and ethical assumptions of the training. It was per- ceived as a threat – an attempt at aggressive conversion. Thus, further research and experi- mental applications are needed to fully adapt the model to an interreligious setting.

The Process of Interreligious
Peacebuilding Training
This training combines experiential (process) learning and task learning.  As such, it is not just a dialogical encounter between different groups or individuals, but has a format for teaching participants new conflict resolution skills and providing a measure of safety while discovering differences.  When  participants are not  secure, comfortable, or  ready to explore differences, they can resort or default to learning information and analytical con- flict resolution skills.
Similar to other dialogue or encounter groups, the process and group dynamic in interreligious training can be captured in four phases:

(1)  Participants   express  their    personal excitement  at   meeting  members  of
‘other’ religions. They engage in series of activities and   dynamics  that   reflect tension, joy, politeness, and kindness of meeting the ‘others’. In this phase, there is a focus on exploring individual and group  similarities. Also most  partici- pants engage in a form of idealization of their own religion.
(2)  The religious and cultural tension and caution continue, but participants begin to learn more about the differences that exist between the different groups. The personal, cultural, and religious acqu- aintance  process continues;  however, more emphasis is placed on similarities between religions. During  this phase, participants reveal some personal stereo- types about other religions. The setting becomes less threatening because of the intensive informal contacts and the dis- covery of the universal ritual and cere- monies that  connect the  participants. This environment is reflected through the use of secondary religious language (peace, love, harmony, faith,  cooper- ation,  sacrifice, etc.) as each religion expresses them.
(3)  Participants explore different religious beliefs and  values. The  realization of differences can  cause frustration, growing mistrust,  suspicion, blaming others, and tension. The level of tension depends on  the  relationship that  has developed among the different religious groups and individuals in the encounter. For instance, Muslim and Jewish partici- pants usually express the highest level of tension in such encounters. At the end of this  stage,  participants  discover and assure the differences in religious values and faith practices. Statements regarding the importance of interreligious toler- ance are repeated by most participants to assure the legitimacy of differences.
(4)  With this phase, participants have recog- nized that the interreligious peacebuild- ing encounters limits and advantages. They feel empowered because of their ability to connect to other religions and their new understanding of peacebuild- ing in their own religion. Most partici- pants are more trusting and less threatened  by  ‘other’  religions. They emphasize the  agreements, reinstate similarities, and  define  the  sensitive issues. The last segment in this phase is when participants explore alternatives for interreligious context. They search for common activities or practical appli- cation for their agreement and to their improved ability to  learn and  under- stand the other religions.

Future Research and Conclusions

Utilizing the religion of the interveners and conflicting parties, and religious aspects of the  context, can  assist the  peacebuilding process and change in certain conflict set- tings. The  proposed interreligious peace- building training approach is based on both intercultural sensitivity training and conflict resolution training concepts. An inter- religious training requires content and process designs different  from  a  typical conflict resolution or intercultural training setting.  This  research illustrates that,  in the  interreligious training, participants’ responses partially correspond with Bennett’s intercultural sensitivity developmental model. However, the  spiritual, moral, and  ethical components of any religious identity prevent full application of this model in such settings.
This research has illustrated the similar role that culture and religion can play in pro- moting conflict resolution processes among different parties. However, it has also pro- vided a clear indication that religious values and  beliefs can dictate different reactions among people than those usually emerging in response to intercultural interactions. This supports the hypothesis that there is no full overlap between cultural and religious aspects of the individual’s or group’s identity. Thus, intercultural developmental sensitivity models partially capture the  dynamics of interreligious interactions, and new develop- mental models should be developed to guide practitioners and scholars in addressing inter- religious interactions.
Several other conclusions can be proposed as future research themes and as guidelines for practitioners and scholars when dealing with peacebuilding training in  an  interreligious setting. First, combining elicitive and pre- scriptive training approaches is more effective than relying on one single approach. Second, integrating cognitive (instrumental), affective (here  and  now),  and  behavioral (action) elements in such training contributes to the process of change sought by the interveners. Third, the moral and ethical aspects of inter- religious settings (in comparison to intercul- tural settings) add difficulties to the abilities of training participants in one religion to experi- ence  the  different world-views of  others. Fourth, conflict resolution skills and intercul- tural communication skills and processes can be  effective if  combined in  one  training format. Although qualitative and anecdotal data derived from this study suggest that the proposed training format affects the partici- pants, a more systematic evaluation process is needed to illustrate how and to what extent the training process and design affect participants’ attitudes and behaviors. In addition, both the facilitator’s role and the facilitation approach should be examined to identify the most effec- tive training conditions and structures.

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MOHAMMED ABU-NIMER, b. 1962, MA in Education (Hebrew University of Jerusalem,  1987); PhD in Conflict Analysis and Resolution (Institute for Conflict Analysis and  Resolution, George Mason University,

1993). Assistant Professor, International Peace and Conflict Resolution Program, School of International  Service, American University, Washington, DC  (1997–  ).  Reconciliation, Justice,  and Coexistence: Theory  and Practice (Rowman & Littlefield, 2001). Current inter- ests: peacebuilding and  religion; reconcilia- tion; conflict resolution and culture.


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